Online E-learning Anytime Workshops

The only ISO Related Online Training Accredited Provider to the ANSI Standard

ISO Management System Standards

A Roadmap to Strategic Alignment.

The Online training workshop consists of two programs are based on the requirements of ANSI/IACET Standard.  IACET is an internationally recognized body, which places providers through a rigorous preparation to gain provider status and to satisfy the conditions on an ongoing basis. 

There are three parts to an IACET accredited provider’s course:

Gene Russell

Board Member NIST/MEP National & California Network – the person signing off on the recommendation

Jeffrey Lewis has been a partner of Manex since 2004. Jeff’s expertise in ISO Management Systems and his ability to implement and develop internal auditing training on behalf of Manex has been effective and critical for Manex’s clients. Jeff is a seasoned and effective ISO Expert and has the ability to deliver effective ISO Services has been important to ensuring the sustainable success of our clients. Jeff adapts to provide solutions for meeting the needs of a wide cross section of our clients. Clients are impressed by Jeff’s grasp of their specific issues and how their challenges are favorably resolved.

The State of play with Strategic Alignment 

In Elsevier Volume 49, Issue 4, August 2016, Pages 491-506 -, On the Road to Disaster: Strategic Misalignments and Corporate Failure by  Dr. Loizos Heracleous, Professor of Strategy and Organization at the Warwick Business School, and Head of the Strategy Group  and Katrin Werres, states  ‘the link between strategic alignment and competitive advantage (and conversely misalignment and failure) has been recognized (Beer et al, 2005, Miles, Snow, 1984a, Powell, 1992)’

Seemingly after 20 plus years, the means to achieve alignment has not been widely achieved, although Kaplan and Norton’s Balanced Scorecord was introduced in 1992 to advance Strategic Alignment. The Balance scorecard institute considers it the technique to achieve strategic alignment to avoid the consequences of misalignment i.e. failure and lack of competitiveness. However, companies have not benefited from the awareness of Strategic Alignment, as the means to achieve the intended results, as the means to survive and thrive. 

Evidence of Misalignment Across All industries 

Evidence of company failure is found in the US Bureau of Labor Statistics Data,. According to Dr Heracleous failure is caused by Strategic Misalignment. Following the failure trend graphs, all industry failures follow the same curve shape.  There are no industrial sector exceptions. The curve remains the same whether it is ten years after start up or 27 years. If even, the case of misalignment is not valid, it is incumbent that companies eliminate strategic alignment as a cause of failure, by ensuring that they remain in  a state of alignment throughout their life cycle, so that any other cause, is revealed. 

Side by side Comparative charts show no change in the trends over a 27-year period.  

Bureau of Labor Statistics

Strategic Alignment Management Knowledge 

The failure statistics must be understood in the context of Knowledge to determine if managers are au courant with Strategic Alignment. Depending on the level of knowledge surveys, one can be informed on whether a lack of knowledge of strategic alignment contributed to the company failures. If knowledge is not adequate, training on Strategic Alignment is needed.

The surveys indicate that knowledge of Strategic Alignment technique is inadequate.  Without the knowledge, company  failure is a likely scenario.  For companies that are ISO already certified, transitioning to gain Strategic Alignment can be achieved through training to establish the mechanics of the system to support Strategic Alignment.

A  case is made for Integrated Management System Standards to be the tool of choice to achieve Strategic Alignment for companies to avoid failure.

Which group do you belong to

The questions are – Do you know how long your company will last? How can you tell if it will continue to be competitive or fail? Is your company  in Strategic Alignment? 

The Fix – ISO Integrated Management Systems Standards

The diagram on the left – shows the structure of present day ISO Standards as containing both Strategy and Operations – both within a system of integration of disciplines to form a single management system, Strategic alignment is the bridge between the Operations and the Strategy. 

The Case for ISO Integrated Management System Standards as a Roadmap for Strategic Alignment 

ISO  Integrated Management System Standard the applicable clauses for Strategy is as follows:


6.1.1 When planning for the quality management system, the organization shall consider the issues.
referred to in 4.1 and the requirements referred to in 4.2 and figure out the risks and opportunities that need to be addressed. 

6.1.2 The organization shall plan:
a) actions to address these risks and opportunities.


6.2.1 The organization shall prove quality objectives at relevant functions, levels and processes. needed for the quality management system.

6.2.2 When planning how to achieve its quality goals, the organization shall determine:
a) what will be done;
b) what resources will be required;
c) who will be responsible;
d) when it will be completed;
e) how the results will be evaluated


5.1.1 (b) ensuring that the quality policy (comes before strategy) and quality objectives are established for the quality management system and are compatible with the context and strategic direction of the organization;


9.3 Management review

9.3.1 General
Top management shall review the organization’s quality management system, at planned intervals, to ensure its continuing suitability, adequacy, effectiveness and alignment with the strategic direction of  the organization.


10.3 Continual Improvement 

The organization shall consider the results of analysis and evaluation, and the outputs from management review, to figure out if there are needs or opportunities that shall be addressed as part of continual improvement.


On the surface a company’s finances does not appear to be connected to the ISO Management System Standard. However, the failure of a company is decided by its financial status. 

The provided training shows the link between ISO Management System and the financial structure. The relevant strategic options from the configurator is analysed. User is enabled to take action to avoid failure and to remain competitive

Planning for Strategic Alignment 

The causes of strategic misalignment pointed out by Dr. Heracleous are addressed within the ISO Management System Standards. it is clear that training and knowledge is required to attain the techniques for Strategic Alignment.

Single Management System LLC training workshop provides. 

The configurator is a practical tool to deliver strategic alignment 

In the final analysis – companies fail because managers are not trained on how to accomplish Strategic Alignment or are not provided with the tools to do so.  However, there is evidence from the Researchgate survey, which informs that those companies which gain strategic alignment perform better than those without strategic alignment 

Stakeholders learn how to accomplish strategic alignment through an ISO Management System format and a SaaS Management Configurator, which allows users to determine their best options for Strategic Alignment.

Top Managers and Internal Auditors should take this course

ISO Management System Standards A path to Strategic Alignmentand

Training Cost:



Perquisite:Company ISO Certified

 Risk-based Internal Audit Training -19011:2018

A completed audit is required prior to certification

Training Cost:



A roadmap to Strategic Alignment 

Strategic Alignment Adds Value to the organization. Reduces the risk of failure through monitoring of its Alignment Status, as well as the Opportunity to enhance competitiveness.

Having confirmed that strategy is a requirement to be audited – Internal and external auditors need to conduct the audit to demonstrate all requirements met – including strategy.  One of the required reports to be presented at the end of the audit states as follows:

19011:2018 states 5.5.2 e) evaluation of the suitability and adequacy of the management system with respect to the context and strategic direction of the auditee;

An ‘evaluation of suitability and adequacy’ is done by assessing the value and  significance – to determine the status of the  organization’s strategic alignment.

Auditor training is required to the latest ISO 19011:2018 to satisfy the reporting requirements.

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